Cookies policy
Policy version: 11 December 2023

Please read this cookies policy carefully as it contains important information on who we are and how we use cookies on our Services. This policy should be read together with our Privacy Policy which set out who we are, how to contact us, what data is collected, how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Contents:
  1. Cookies
  2. Consent to use cookies
  3. Our use of cookies
  4. How to turn off all cookies and consequences of doing so
  5. Changes to this policy

1. COOKIES

A cookie is a small text file which is placed onto your device (e.g. your smartphone or other electronic device) when you use our Services. When we use cookies on our Services, you will always be informed by a pop-up within the Services.

Cookies help us to recognise you and your device and allow us to store some information about your preferences or past actions, including your location data (for more information, please see our Privacy Policy).

For example, we may monitor how many times you use our Services, which parts of the Services you go to, location data. This information helps us to understand use of the Services by our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

2. CONSENT TO USE COOKIES

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. to allow you to remain logged-in to the Services as you navigate within the Services and use the Services functionalities).

3. OUR USE OF COOKIES

The table below provides more information about the cookies we use and why:

Name Purpose Whether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie
serviceSession It is a unique long session string identifying a user on the internal backend services. This is only stored in cookies if a user is logged in. Yes, essential
(we will therefore not request your consent before placing this cookie)
account It allows to cache essentials information about an account in order to speed up the browsing experience of the platform. We store information such as:
  • type
  • isLogged
  • isSupplier
  • isCustomer
  • username
These additional details are stored in cookies if a user is logged in:
  • accountId
  • email
Yes, essential
(we will therefore not request your consent before placing this cookie)
notification It allows to cache essentials information about the notification details of an account in order to speed up the browsing experience of the platform. This is only stored in cookies if a user is logged in. We store information such as:
  • unreadMessages Count
  • hasConversation
Yes, essential
(we will therefore not request your consent before placing this cookie)
basketProducts Count The number of items are in the basket for an account. This is only stored in cookies if a user is logged in. Yes, essential
(we will therefore not request your consent before placing this cookie)
deviceLocation The location of a user if the browser was explicitly authorised to collect those details. We store information such as:
  • address: usually it is a city's name or a postcode
  • coordinates: latitude and longitude
Yes, essential
(we will therefore not request your consent before placing this cookie)
wasDevice Location Requested ByClientApp This flag is set to true if the browser asked the permission to a user to share their location. We use so that we request the location information only once whether a user accepted or rejected it. Yes, essential
(we will therefore not request your consent before placing this cookie)
infoMessage If a message intended for a user is passed from one page to another page. For example, it could be a confirmation. Yes, essential
(we will therefore not request your consent before placing this cookie)
error If an error happens, we use this field in the cookies to pass the details of the error to another page where we will then display the error to a user. Yes, essential
(we will therefore not request your consent before placing this cookie)
returnLocation This field is used to remember a last landing page.
For example, if an anonymous user is looking to a product page and attempts to add a product to a cart, the marketplace will redirect the user to a login page to authenticate first, after the successful authentication, the marketplace will use this field to redirect the user to the product page.
Yes, essential
(we will therefore not request your consent before placing this cookie)

If you do not provide personal data we ask for where it is required, it may prevent us from providing services and/or the Services to you.

We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below.

4. HOW TO TURN OFF ALL COOKIES AND CONSEQUENCES OF DOING SO

If you do not want to accept any cookies, you may be able to change your device settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our Services and of other Services you use on your device. For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

5. CHANGES TO THIS POLICY

This policy was published on 13 December 2023 and last updated on 11 December 2023. We may change this cookies policy from time to time, when we do we will inform you via the Services or by sending an email to the email address you provided when you signed up to the Services.